RETAIL & E-COMMERCE SOLUTION

Enhance engagement, insights & connections

Shape customer journeys with seamless communication and insightful relationships

Join thousands of retail and e-commerce companies around the world who trust Brevo

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Maximize customer retention

Deliver personalized communication tailored to individual buying habits utilizing combined e-commerce and brick and mortar sales data. AI-optimized email delivery drives increased customer loyalty and repeat business.
Maximize customer retention

Gain in-depth customer insights from
your e-commerce solution

Boost success by analyzing data across sources like WooCommerce, Shopify, PrestaShop, and others to understand customer buying trends, cart abandonment rates, coupon usage rate, etc., strategically optimizing product recommendations, personalization, and segmentation.
Gain in-depth customer insights from <br>your e-commerce solution

Effectively use multi-channel communications

Automate communication to provide rapid response and targeted customer interactions while complying with regulatory requirements. Utilize email, SMS, chat and even a customer's mobile wallet to interact effectively and clearly while maintaining a consistent brand image.
Effectively use multi-channel communications
BREVO WEBINAR

Adapt and Thrive: Agile Marketing Automation with CDP

Join Yassine Hamou-Tahra, Director of Brevo CDP, as he explains how to maximize your data potential in various marketing scenarios.
Adapt and Thrive: Agile Marketing Automation with CDP

Explore our products for retail & ecommerce

Marketing Platform

Marketing Platform
Increase conversions with multi-channel campaigns and marketing automation
Top features:
  • Email marketing
  • Marketing automation
  • SMS & WhatsApp campaigns

Conversations Platform

Conversations Platform
Offer superb customer service with our multi-channel communication solution
Top features:
  • Chat
  • Phone
  • Universal inbox

Customer Data Platform

Customer Data Platform
Unify, manage and sync customer data to accelerate your time-to-value
Top features:
  • Multi-table data model
  • Scoring Library
  • Customer Analytics & BI

How they grew with Brevo

How they grew with Brevo

"Combining dynamic content with contact segmentation works really well! This way we are able to not display a promotional banner about our paid product to customers who have already purchased it."
Tanya Angelova
Tanya AngelovaEmail Marketing B2C Manager at Trusted Shops