RETAIL & E-COMMERCE SOLUTION

Enhance engagement, insights & connections

Shape customer journeys with seamless communication and insightful relationships

Join thousands of retail and e-commerce companies around the world who trust Brevo

Maximize customer retention

Deliver personalized communication tailored to individual buying habits utilizing combined e-commerce and brick and mortar sales data. AI-optimized email delivery drives increased customer loyalty and repeat business.

Gain in-depth customer insights from
your e-commerce solution

Boost success by analyzing data across sources like WooCommerce, Shopify, PrestaShop, and others to understand customer buying trends, cart abandonment rates, coupon usage rate, etc., strategically optimizing product recommendations, personalization, and segmentation.

Gain in-depth customer insights from <br>your e-commerce solution

Effectively use multi-channel communications

Automate communication to provide rapid response and targeted customer interactions while complying with regulatory requirements. Utilize email, SMS, chat and even a customer's mobile wallet to interact effectively and clearly while maintaining a consistent brand image.

EBOOK

Brevo's Blueprint for Success in Retail

Retail is an omnichannel business. Brands need to drive in-store traffic and also manage data across offline and online touchpoints. This ebook takes you inside Brevo's enterprise offer to show you how our tools and intuitive solution help brands.

Explore our products for retail & ecommerce

Marketing Platform

Increase conversions with multi-channel campaigns and marketing automation

Top features:

Email marketing
Marketing automation
SMS & WhatsApp campaigns

Conversations Platform

Offer superb customer service with our multi-channel communication solution

Top features:

Chat
Phone
Universal inbox

Customer Data Platform

Unify, manage and sync customer data to accelerate your time-to-value

Top features:

Multi-table data model
Scoring Library
Customer Analytics & BI

How they grew with Brevo

"Combining dynamic content with contact segmentation works really well! This way we are able to not display a promotional banner about our paid product to customers who have already purchased it."