RETAIL & E-COMMERCE SOLUTION

Enhance engagement, insights & connections

Shape customer journeys with seamless communication and insightful relationships

Join thousands of retail and e-commerce companies around the world who trust Brevo

Maximize customer retention

Deliver personalized communication tailored to individual buying habits utilizing combined e-commerce and brick and mortar sales data. AI-optimized email delivery drives increased customer loyalty and repeat business.

Gain in-depth customer insights from
your e-commerce solution

Boost success by analyzing data across sources like WooCommerce, Shopify, PrestaShop, and others to understand customer buying trends, cart abandonment rates, coupon usage rate, etc., strategically optimizing product recommendations, personalization, and segmentation.

Gain in-depth customer insights from <br>your e-commerce solution

Effectively use multi-channel communications

Automate communication to provide rapid response and targeted customer interactions while complying with regulatory requirements. Utilize email, SMS, chat and even a customer's mobile wallet to interact effectively and clearly while maintaining a consistent brand image.

BREVO WEBINAR

Adapt and Thrive: Agile Marketing Automation with CDP

Join Yassine Hamou-Tahra, Director of Brevo CDP, as he explains how to maximize your data potential in various marketing scenarios.

Explore our products for retail & ecommerce

Marketing Platform

Increase conversions with multi-channel campaigns and marketing automation

Top features:

Email marketing
Marketing automation
SMS & WhatsApp campaigns

Conversations Platform

Offer superb customer service with our multi-channel communication solution

Top features:

Chat
Phone
Universal inbox

Customer Data Platform

Unify, manage and sync customer data to accelerate your time-to-value

Top features:

Multi-table data model
Scoring Library
Customer Analytics & BI

How they grew with Brevo

"Combining dynamic content with contact segmentation works really well! This way we are able to not display a promotional banner about our paid product to customers who have already purchased it."

Tanya AngelovaEmail Marketing B2C Manager at Trusted Shops

Brevo connects to the industry solutions you already use

Brevo integrates with leading e-commerce and retail solutions so businesses can optimize performance and drive revenue growth

Ready to get started?

Grow your business with the most approachable CRM.

Marketing Platform

Sales Platform

Customer Data Platform

Loyalty Platform

Messaging API

Conversations Platform

Enhance engagement, insights & connections

E-commerce integration

Marketing automation

Transactional messages

Mobile wallet and push

Retail system integrations

Import data across sources

Join thousands of retail and e-commerce companies around the world who trust Brevo

Maximize customer retention

Gain in-depth customer insights from
your e-commerce solution

Effectively use multi-channel communications

Adapt and Thrive: Agile Marketing Automation with CDP