CUSTOMER SUCCESS

At Brevo we're committed to your success

24/7 multichannel support

Phone, chat and email support, in six languages. One hour response time for Enterprise plans.

Dedicated Success Manager

Access personalized support, proactive problem-solving, and strategic guidance.

Guided onboarding

Get up and running in no time with tailored, in-house onboarding for Enterprise plans.

OUR CUSTOMERS TELL IT BETTER

Matt Lerner, CEO & Co-Founder of SYSTM, on Brevo's customer service

"I love the fact that if I'm on deadline and trying to get a campaign out the door, and have a problem, I can pick up the phone and talk to an actual human at Brevo. And it's not just canned support answers, they will look at the campaign and help me overcome the problem I'm having."

What other customers are saying

“I was looking for an email manager and liked that with Brevo you can talk to a real person if you need help. Brevo offers excellent customer support and the human touch makes all the difference.”

Theresa Blair Communications and Marketing Manager, Iowa Hearing

We're ready to help you grow

Humanized support is available on all plans. Get started today.

Explore our products

Marketing Platform

Increase conversions with multi-channel campaigns and marketing automation

Top features:

Email marketing
Marketing automation
SMS & WhatsApp campaigns

Sales Platform

Easily manage your pipeline and accelerate revenue growth across the entire sales cycle

Top features:

Pipeline management
Automated deal tracking
Meetings & call recordings

Conversations Platform

Offer superb customer service with our multi-channel communication solution

Top features:

Chat
Phone
Universal inbox

At Brevo we're committed to your success

24/7 multichannel support

Dedicated Success Manager

Guided onboarding

More ways we help you succeed

Help Center

Product updates

Events and webinars

Matt Lerner, CEO & Co-Founder of SYSTM, on Brevo's customer service

What other customers are saying

What other customers are saying

We're ready to help you grow

Explore our products

Matt Lerner, CEO & Co-Founder of SYSTM, on Brevo's customer service