LIVE CHAT, CHATBOT & PHONE

Turn conversations into revenue opportunities

Engage prospects the moment they land on your site with live chat, qualify them instantly with chatbots, and close deals faster with built-in cloud-based phone calls.

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Live chat

Guide your customers through their journey with real-time chat on your website.

Chatbot

Let our bot do the talking for you and automate replies to frequent questions.

Universal inbox

Manage all conversations from email, WhatsApp, live chat, or social all in one place.

Meetings

Simplify scheduling: let customers book meetings with you in a few clicks.

Phone

Make and receive calls, access contact information, call recordings, and more.

Visitor intelligence

Start conversations or trigger automated messages based on visitor insights.

Capture more leads in real time

Turn website visitors into qualified opportunities with instant live chat prompts and lead-gen chatbots that gather contact details before they bounce.

Capture more leads in real time

Never miss a high-intent lead

Engage visitors at their peak buying moment with proactive chat based on browsing behavior or time spent on key pages.

Never miss a high-intent lead

Gain full context before the call

See every interaction (chat history, form fills, website activity) alongside phone calls so reps walk into conversations fully prepared.

Gain full context before the call

Meet Aura AI—ready to drive results

AI Conversations Agent

Streamline support, enhance customer experiences

Summarize live chats in one click, refine responses to match your preferred tone, and transform quick notes into well-crafted messages—helping your team respond faster and more effectively.

Boost customer interactions now

Conversation summaries

Enhance tone

Expand conversation

Aura AI Conversation Agent

Ready to get started?

Join Brevo. It's free to start and you can upgrade as you grow.

Solutions for every business

Solutions for every business

"We tried other systems but they were too complicated. Conversations Platform keeps us connected, especially with the mobile app. We love that it's so easy to use!"

Bruno SottiniAgriturismo B&B Cascina Reciago

Learn more about conversational marketing

A Guide to Customer Conversations

Brevo Marketing Benchmark 2025

5 Ways to Improve E-commerce KPIs

See what else Brevo can do

Marketing

Drive conversions with AI-driven multichannel marketing and automation.

Email marketing
SMS & WhatsApp campaigns
AI segmentation

Sales

Streamline your sales process and accelerate revenue growth.

Drag & drop pipeline management
Meetings & call recordings
AI contact enrichment

Transactional Messaging

Deliver individual messages across channels, at scale and on time.

Email, SMS & WhatsApp API
CMS integration
Inbound parsing

Brevo Data Platform

Unify, manage and sync customer data to accelerate your time-to-value.

Advanced data management
Contact scoring
AI data analyst