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A Guide to Customer Conversations

Everything you need to know about growing your business through conversational marketing

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Real-time conversations create real customer relationships

Conversational marketing offers a wide range of benefits, from increased engagement and customer satisfaction to better lead generation. By chatting with your customers, you can also gain valuable insights into their needs, preferences, and pain points. But most importantly, investing time into meaningful interactions builds brand loyalty.

What you'll learn

What is conversational marketing

What it is, how it works, and how brands are already using it to drive engagement and improve customer satisfaction.

Benefits for your business

79% of companies using conversational marketing see its positive impact on sales and customer relationships.

How to launch your strategy

Understand how conversational marketing can be used in your industry for things like lead generation, customer support, cart abandonment and more!

Ready to try Conversations?

Start using Brevo Conversations today to engage with your customers in real-time and foster authentic relationships.

Marketing Platform

Sales Platform

Conversations Platform

Messaging API

Customer Data Platform

A Guide to Customer Conversations

Real-time conversations create real customer relationships

What you'll learn

What is conversational marketing

Benefits for your business

How to launch your strategy

Ready to try Conversations?

Real-time conversations create real customer relationships

Ready to try Conversations?