What does the Drift and Brevo integration do?

The integration connects Drift with Brevo and keeps data in sync both ways, so updates in either tool are reflected in the other.

How do I set up the Drift integration with Brevo?

Drift connects to Brevo through n8n. Brevo's Enterprise experts set up the connection on n8n using your API credentials and build the workflow alongside your team.

What data syncs between Drift and Brevo?

Contacts and related activity sync both ways, so changes made in Drift or in Brevo appear in the other tool.

Does it work with my existing Brevo campaigns and contacts?

Yes. Data from the integration flows into your existing Brevo lists, so your current campaigns, automations, and segments keep working as usual.

Will the Drift integration slow down my marketing?

No. The integration only moves data between Drift and Brevo. It does not change how your Brevo emails, SMS, or automations send.

What support is available for the Drift integration?

Brevo's Enterprise team supports your account, connection settings, and integration strategy. For Drift-specific configuration, our experts coordinate with Drift documentation and resources. n8n also documents its Brevo connector.

Drift

Automate follow-up campaigns with the Drift integration. Drift chat interactions trigger timely follow-up emails from Brevo, with contacts synced both ways.

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Turn chats into follow-ups

Tailored Automation

Brevo's Enterprise experts configure workflow automation between Brevo and Drift alongside your team. We help you remove manual processes.

Two-way contact sync

Contact data syncs both ways between Drift and Brevo on n8n, so your records stay current without manual updates.

Real-Time Tracking

Monitor chat interactions and contact data updates across both platforms automatically for complete visibility and control.

Chat data + marketing automation: chat-driven follow-ups

MARKETING PLATFORM

Smart Contact Intelligence Management

Automatically segment contacts based on their Drift chat interactions, so your email campaigns reach each person with a relevant follow-up at the right time.

Deploy Contact Intelligence

AUTOMATION

Communication Workflow Automation

Deploy workflows that trigger email follow-ups based on Drift chat interactions, so every conversation gets a timely next step in Brevo.

Automate Communication

CUSTOMER DATA PLATFORM

Real-Time Customer Data Sync

Maintain complete customer records with two-way contact sync between Brevo and Drift, so every chat interaction can inform your marketing and follow-ups.

Sync Customer Data

MARKETING PLATFORM

Connected through n8n

Connect your entire technology stack through user-friendly integration platforms, enabling sophisticated workflows and comprehensive customer experience management across all touchpoints.

Integrate Technology