SUCCESS STORY
L'Occitane boosts average shopping basket with Mobile Wallet
L'Occitane UK & IRL needed a way to send push notifications without an app. They chose the mobile wallet to digitize their VIP card and share exclusive offers. Their goals were to boost retention with second purchases, reactivate customers with targeted offers, and deliver a seamless omnichannel experience.
Download the full success story to see how L'Occitane achieved these results and get inspired to enhance your own customer engagement!
CASE STUDY
– Noa Mokhnachi, Head of CRM at L’Occitane
Learn from L'Occitane on how to boost customer retention
"Wallet is a channel I recommend because it’s unique and provides an ‘outside the box’ experience. It’s THE channel to be on to address your customers."– Noa Mokhnachi, Head of CRM at L’Occitane

L'Occitane wallet in figures:
WHY BREVO
Everyone can grow with Brevo
Over 500,000 companies trust Brevo to build better customer relationships. The results speak for themselves: greater earnings, higher engagement, and stronger customer loyalty.Brevo has helped clients:
- Increase engagement by 10%
- Grow conversion rate to 5%
- Boost revenue by 42%

Awarded for excellence





