SUCCESS STORY
Jacadi boosts purchase frequency by 39% with mobile wallet
Discover how Jacadi digitized loyalty into Apple Wallet and Google Wallet to deliver personalized, real-time engagement—and drive measurable revenue impact.
- +39% purchase frequency (walletized vs. non-walletized customers)
- +23% revenue (walletized vs. non-walletized customers)
- 97% wallet card retention on customers’ phones
The Challenge: make paperless loyalty feel premium—and always accessible
When Jacadi launched its loyalty program, the brand chose to go paperless—no physical loyalty cards. To simplify the customer experience while promoting program benefits, Jacadi needed a channel that stands out from traditional methods and supports key loyalty goals: higher purchase frequency, higher average order value, and more store traffic.
The results speak for themselves !
WALLET MOBILE
Why did Jacadi choose Brevo?
Brevo enabled Jacadi to turn mobile wallet into an always-on loyalty channel by combining:- Fast onboarding from multiple touchpoints: digitize the loyalty card from online and offline touchpoints to “walletize” customers.
- Automated, personalized engagement: send automated, personalized push notifications to reach customers in key moments.
- Always up-to-date loyalty: keep customers informed in real time when loyalty data changes (points, vouchers, availability)
- Retention & reactivation plays: run reminders such as loyalty expiration alerts and renewal confirmations.
- Broader reach beyond members: use different wallet experiences for members vs. non-members to promote offers and services.
Awarded for excellence
Loved by users everywhere
2500+ reviews
3300+ reviews
3300+ reviews
Join 600,000+ customers around the world who trust Brevo
