Archive: Enterprise Solution Agreement On this page you'll find links to previous versions of our Enterprise Solution Agreement. Version: from May 15, 2025 until February 15, 2026 General Terms and Conditions ANNEX 1 - Customer Support and Service Level Agreement (SLA)ANNEX 2 – Data Processing Agreement (DPA)ANNEX 3 - Portability and switching process Additional Terms Marketing Platform & Messaging API Features Additional Terms Customer Data Platform Additional Terms Loyalty Platform Additional Terms for Professional Services Version: until May 15, 2025 General Terms and Conditions ANNEX 1 - Customer Support and Service Level Agreement (SLA)ANNEX 2 – Data Processing Agreement (DPA) Additional Terms Marketing Platform & Messaging API Module Additional Terms Customer Data Platform Module Additional Terms Loyalty Module Additional Terms for Professional Services