ServiceNow
Partner with ServiceNow to transform your customer service by automatically notifying customers of ServiceNow ticket changes through Brevo's powerful messaging platform for improved satisfaction and efficiency.
Streamline Your Ticket Communications
Effortless Automated Updates
Send personalized emails or SMS automatically when ServiceNow tickets change status - no manual work needed, just intelligent automation that keeps customers informed.
Faster Response Times
Keep customers informed instantly with automated alerts, reducing wait times and improving satisfaction while freeing up your team for strategic work.
Simple, Secure Integration
Connect platforms in just a few clicks using Zapier or n8n - fully compliant with GDPR/CCPA and enterprise-grade security you can trust.
Enterprise ERP Communication Bridge
Transactional messages
Business Process-Triggered Communications
Automatically send branded communications through Brevo when specific business processes occur in Infor systems
Email marketing
Context-Enhanced Support
Provide customer service teams with comprehensive Infor data context during support conversations in Brevo
SMS marketing
Enterprise Data Unification
Create unified customer profiles by combining Infor's operational data with Brevo's engagement and marketing metricsMarketing Platform
Cross-Channel Operational Messaging
Deploy timely operational notifications across email, SMS, and WhatsApp channels based on Infor system events