Freshdesk
Transform customer support interactions into revenue opportunities through intelligent automation. Freshdesk integration connects service data with marketing campaigns for comprehensive customer engagement.
Turn Support Interactions Into Marketing Gold
360-Degree Customer Context
Automatically enrich customer profiles with support history, enabling personalized communications based on actual customer experiences and pain points that drive meaningful engagement.
Support-Informed Marketing
Create targeted campaigns triggered by support interactions, achieving higher engagement through contextually relevant messaging that resonates with customer needs.
Unified Customer Experience
Seamlessly connect support conversations with marketing touchpoints for consistent, informed customer relationships across all channels that build lasting loyalty.
Customer Support + Marketing Excellence: Transform Support into Growth Engine
Customer Data Platform
Unified Customer Intelligence
Merge support history with marketing data for complete customer understanding, improving resolution times and personalization through comprehensive context access.
Marketing Platform
Support-Driven Marketing Automation
Create targeted campaigns based on support interactions, achieving higher engagement through contextual relevance and issue-based personalization strategies.
Sales Platform
Omnichannel Support Excellence
Unify chat, email, and ticket management for seamless customer experiences and faster resolution through centralized support operations and workflow optimization.Sales Platform
Support-to-Sales Intelligence
Connect support insights with sales opportunities, increasing win rates through informed approaches and better understanding of customer pain points and needs.