CloudTalk
Optimize customer communications by combining CloudTalk's calling features with Brevo's automation. Unified engagement workflows improve response rates and customer satisfaction.

Unified Communication That Drives Results

Unified Communication Platform: Cloud Telephony + Customer Data
Omnichannel Conversations Hub
Consolidate phone calls, email, chat, and SMS in Brevo's universal inbox. CloudTalk call logs appear alongside digital messages, providing complete customer context.
Real-Time Customer Data Sync
Automatically enrich customer profiles with call data from CloudTalk. Call frequency, duration, and outcomes enhance Brevo's CDP for better targeting.
Automated Post-Call Workflows
Trigger personalized email/SMS follow-ups based on call outcomes. Route conversations to agents who handled previous phone interactions.
Pipeline Integration
Connect sales calls directly to Brevo CRM pipeline. One-click dialing from contact records, automated call logging, and deal progression based on phone outcomes.