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WhatsApp bills per message with rates that vary more than 100x between countries, and SMS bills per segment. Pick your markets and volumes to estimate monthly cost per channel, and count billable segments as you type.
First slider sets the marketing share. Second splits the remainder between utility and authentication.
| Market | WhatsApp msgs | SMS msgs | WhatsApp cost | SMS cost |
|---|
WhatsApp bills per delivered template message. Since July 2025, Meta charges per message rather than per conversation, with a different rate for marketing, utility and authentication templates in every country. Replies you send inside the 24-hour customer service window are free, which rewards conversational flows.
Rates are wildly unequal by market. A marketing message to Germany can cost more than 10x the same message to India or Turkey. If you sell internationally, channel mix per market is a real budgeting decision, not a rounding error.
SMS bills per 160-character segment. One emoji or curly quote switches the whole message to Unicode encoding and cuts the segment size to 70 characters, so a 150-character message suddenly bills as three segments. The counter above shows the exact switch.
Mix channels by job, not habit. Authentication codes belong on the cheapest reliable channel per market. Marketing pushes earn WhatsApp's richer format where rates allow. Utility updates like shipping notices are cheap almost everywhere and build trust.
Part of Brevo's free marketing tools. Free to use, built for merchants and the agencies that serve them.
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