Create impactful customer experiences, in real time.

Personalize your customer experiences and meet your customers where they are with Brevo Conversations.

Manage all your conversations in one place

Centralize all your customer conversations in one place, and connect to your customer where they are, across live chat, Facebook Messenger, and Instagram.

Drive website sales and opportunities

Create personalized experiences for your web visitors, answer questions in real time, and convert visitors to customers by helping your visitors find what they’re looking for.

Boost productivity with our Chatbot

Scale your tasks and decrease your workload. Our Chatbot will give your web visitors the answers they’re looking for, when you and your team are busy doing other things.

Better engage with your customers and reach them on their preferred channel

Manage all your customer conversations in one place

Finally, you can manage all of your customer messaging channels from one platform! It only takes a few clicks to connect your Facebook Business and Instagram accounts to Brevo, making it effortless for you to manage all of your customer communications across different channels from Conversations.

Build engagement and boost customer satisfaction

It’s simple to add Live Chat to your website and talk with your web visitors in real time. You and your team can use Live Chat to answer questions from web visitors interested to learn more about your product or services, and create positive first impressions for your potential new customers!

Put the pedal to the metal on your marketing!

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Boost productivity with Chatbot automation

Chatbot answers to frequently asked questions on your website. By creating automated FAQs for your website, your visitors will get the answers they need, and your team’s time will be freed up to focus on driving business growth.You can also use Chatbot to learn more about your visitor’s needs before they are transferred to a customer care representative. 

Amplify lead generation for your CRM

With Live Chat you can capture new contacts and leads directly to your CRM. With our contact synchronization feature, you can easily add your Live Chat contacts to your CRM, amplify your lead generation opportunities, and ensure a healthy pipeline for your business. 

Respond to your clients from anywhere, anytime

Respond to customers on the go with our Brevo Conversations mobile app, available for both iOS and Android. Be confident you can deliver a better  experience for your customers, even when you’re away from the computer. 


Do it all with Brevo

Save yourself time, money, and hassle by doing everything from one platform. Conversations is just one of the many apps available in Brevo. From marketing automation to email and SMS campaigns, you can do it all with us.

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